/* Atendimento DaLvz — janela não modal, sem interferir na navegação do site. */
.dlv-chat{position:fixed;right:24px;bottom:22px;z-index:110;pointer-events:none;font-family:inherit}
.dlv-chat button,.dlv-chat textarea{font:inherit}
.dlv-chat button{cursor:pointer}
.dlv-chat button:disabled{cursor:default;opacity:.55}
.dlv-chat>*{pointer-events:auto}
.dlv-chat-lancador{margin-left:auto;display:flex;align-items:center;justify-content:center;gap:10px;height:58px;min-width:58px;padding:0 19px;border:1px solid rgba(255,255,255,.16);border-radius:20px;background:#162a46;color:#fff;box-shadow:0 12px 32px rgba(24,45,78,.25);font-size:13px;font-weight:750;transition:transform .18s,background .18s,box-shadow .18s}
.dlv-chat-lancador:hover{background:#23446d;transform:translateY(-2px);box-shadow:0 16px 38px rgba(24,45,78,.28)}
.dlv-chat-icone{width:23px;height:23px;flex:none;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.dlv-chat-lancador[aria-expanded="true"]{display:none}
.dlv-chat-janela{width:min(390px,calc(100vw - 28px));height:min(575px,calc(100dvh - 96px));max-height:730px;display:flex;flex-direction:column;overflow:hidden;border:1px solid #dfe5ed;border-radius:23px;background:#fff;box-shadow:0 25px 80px rgba(12,28,51,.19),0 6px 22px rgba(12,28,51,.09)}
.dlv-chat-janela[hidden]{display:none!important}
.dlv-chat-cabecalho{background:#172c49;color:#fff;padding:17px 17px 16px;display:flex;align-items:center;gap:12px;flex-shrink:0}
.dlv-chat-simbolo{width:43px;height:43px;border-radius:14px;display:grid;place-items:center;background:linear-gradient(145deg,#426fb0,#2b4d7e);border:1px solid #ffffff35;flex:none}
.dlv-chat-simbolo svg{width:25px;height:25px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.dlv-chat-titulos{min-width:0;flex:1}.dlv-chat-titulos strong{display:block;font-size:15px;letter-spacing:-.025em}.dlv-chat-titulos span{display:block;color:#c0d2e7;font-size:11px;margin-top:3px}
.dlv-chat-acao{width:33px;height:33px;display:grid;place-items:center;border:0;border-radius:10px;background:transparent;color:#d9e7f7;flex:none}.dlv-chat-acao:hover{background:#ffffff1c}.dlv-chat-acao svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.dlv-chat-mensagens{flex:1;min-height:0;padding:22px 17px 19px;overflow-y:auto;overscroll-behavior:contain;background:radial-gradient(circle at 100% 0,#f3f7fc 0,transparent 220px),#fbfcfe;display:flex;flex-direction:column;gap:13px;scrollbar-color:#bccddd transparent}
.dlv-chat-mensagem{display:flex;gap:10px;align-items:flex-end;max-width:100%}
.dlv-chat-mensagem[data-papel="usuario"]{justify-content:flex-end}
.dlv-chat-avatar{width:27px;height:27px;flex:none;border-radius:10px;background:#e6eef8;color:#42658b;display:grid;place-items:center;font-size:11px;font-weight:800}
.dlv-chat-balao{max-width:88%;padding:12px 14px;border-radius:15px 15px 15px 4px;background:white;color:#30475f;border:1px solid #e5ecf4;box-shadow:0 3px 12px rgba(45,77,112,.045);font-size:13px;line-height:1.58;white-space:pre-wrap;overflow-wrap:anywhere}
.dlv-chat-mensagem[data-papel="usuario"] .dlv-chat-balao{background:#235eac;border-color:#235eac;color:#fff;border-radius:15px 15px 4px 15px}
.dlv-chat-boasvindas{display:flex;flex-direction:column;gap:15px}
.dlv-chat-sugestoes{display:flex;flex-wrap:wrap;gap:7px;margin:0 0 0 37px}
.dlv-chat-sugestao{padding:9px 11px;border-radius:11px;border:1px solid #d6e3f2;background:#fff;color:#3e5c7f;font-size:11px;font-weight:650;text-align:left;line-height:1.4;transition:border-color .2s,background .2s}
.dlv-chat-sugestao:hover{border-color:#7daadd;background:#f0f6ff}
.dlv-chat-estado{padding:0 16px;min-height:0;font-size:12px;color:#5a7291}
.dlv-chat-estado:not(:empty){padding-top:10px;padding-bottom:6px;line-height:1.45}
.dlv-chat-estado[data-erro="true"]{color:#a93936}
.dlv-chat-form{flex:none;border-top:1px solid #e5ecf2;background:#fff;padding:12px 13px 14px;display:flex;align-items:flex-end;gap:9px}
.dlv-chat-form textarea{width:100%;flex:1;min-width:0;min-height:44px;max-height:116px;resize:none;border:1px solid #d8e3ef;border-radius:13px;background:#f8fafd;color:#233d57;font-size:13px;line-height:1.45;padding:12px 13px;outline:none}
.dlv-chat-form textarea:focus{border-color:#6792cf;box-shadow:0 0 0 3px #4d8bce20}
.dlv-chat-form textarea::placeholder{color:#8899ae}
.dlv-chat-enviar{height:44px;width:44px;border:0;border-radius:13px;background:#245fac;color:#fff;display:grid;place-items:center;flex:none}
.dlv-chat-enviar:not(:disabled):hover{background:#1b4c8c}
.dlv-chat-enviar svg{width:19px;height:19px;stroke:currentColor;fill:none;stroke-width:1.85;stroke-linecap:round;stroke-linejoin:round}
.dlv-chat-rodape{padding:0 14px 12px;background:white;color:#8c9aaa;font-size:10px;text-align:center}
@media(max-width:600px){.dlv-chat{right:12px;bottom:12px}.dlv-chat-lancador{min-width:54px;height:54px;border-radius:17px;padding:0 14px}.dlv-chat-lancador-texto{display:none}.dlv-chat-janela{width:calc(100vw - 24px);height:min(650px,calc(100dvh - 24px));border-radius:18px}.dlv-chat-mensagens{padding:17px 13px}.dlv-chat-cabecalho{padding:14px}.dlv-chat-balao{font-size:13px}}
@media(prefers-reduced-motion:reduce){.dlv-chat-lancador,.dlv-chat-sugestao{transition:none}}